Very slimy, deceptive business practices. The so-called manager (Mar) told me she was giving me free accessories (phone cases, screen protectors, bluetooth speaker) when I upgraded 3 phones on my account. She outright lied to my face!! My first bill from Sprint showed that I was being charged an extra $30 per month (for 12 months) for a bundled accessory kit. So much for free accessories. Unbelievable!!!! When I confronted her on it, she out and out lied to my face saying she never said the items were "free." The Better Business Bureau will hear about the shady dealings at this Sprint store and I will be switching carriers. Don't go to this Sprint store!!!
Horrible Customer Service, if I could rate them a -0 I would.
UPDATE:
OLD:
week and could not have been happier with the service. Go to Anthony, he is the man!
Went here to upgrade my phone last
Had to change my review down to one star due to an unknown additional charge to my bill. Please be careful!
Been here in the past with bad experiences, however the store has a new manager and the service shows. Great time in the store and all my questions were answered. I would Highly recommend this store for all of your needs.
Sprint Store is a US Electronics Store based in Philadelphia, New Jersey. Sprint Store is located at 1490 Franklin Mills Cir #705, Philadelphia, PA 19154, USA.
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