Prices are not reasonable - $150 for 20 minutes job to replace small brake pad fixture.
Great help. Friendly service.
Brought my car in for a check engine light about 2 weeks ago, was greeted as soon as I walked in by the guy behind the desk named sergio. Explained to him I needed to get home back to my family in Florida, asked if they could look it over. The mechanic brought my car in right away and I compared prices as I waited and they were giving me an honest and fair price. I waited for about an hour and a half while they changed the ignition coil that had gone bad and had put the check engine light. And did an oil change. After I paid for service and was handed the receipt and the work order. Roberto, the mechanic who worked on my car brought me out and walked me through exactly what he did for my car and showed me the coil that was bad. Was very kind and wanted to make sure that I understood what he did. And because of them I am back home in Florida today with my family. With no car trouble!! Would definitely come back if it wasn't so far away!!! Highly recommend for people who live close!!!
They've really turned this shop around! Sergio was very professional up front. He was able to explain everything wrong with my 2005 Toyota Camry to me easily enough where I could understand exactly what the problem was and what needs to be fixed. Roberto was able to work on my car that very day and have me out before work! Without them I would've been stuck. It was a pleasure to meet them both. I definitely will be coming to this shop and telling all of my friends to come from now on!
I've been getting work done on my cars here for about 3 years. However, I recently dropped my car off for service and the next day I realized my car jack was missing. Pretty upset about this, I don't want to blame them but how does a 30lb jack get lost. Remove everything from your car before dropping off to this shop.
Pep Boys Auto Service Tire is a US Car Repair based in Philadelphia, New Jersey. Pep Boys Auto Service Tire is located at 9200 Frankford Ave, Philadelphia, PA 19114, USA.
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